Privacy Notice of The Connection Group LTD: Wi-Fi Studio
The Connection Group LTD, trading as The WiFi Connection (company number 137929C, Isle of Man), 35 Market Street, Douglas, Isle of Man, IM1 2PE ("we", "us"). Contact: support@thewificonnection.com.
What we collect when you apply
- Your name, email address and the other details you give on the application form.
- Your choice about whether we may contact you about the beta. This is optional and doesn't affect your application.
- A record that you confirmed your email address, and when you did so.
Your projects and survey data
Your projects and survey data, including floor plans, photos, notes and measurements, belong to you. We store them only to run Wi-Fi Studio for you, to support you when you ask for help, and to fix problems. AI review is optional and only runs when you choose to use it. When you do, the survey data for that survey is sent to our AI provider, Anthropic, to produce the review, and it is used only for that purpose. We don't use your project data for anything else, and we don't share it with anyone except the service providers listed below.
Your device and approximate location
When you use Wi-Fi Studio, we record your device type, operating system and browser, language, time zone, and approximate location (city, region and country, worked out from your connection). We use this to support you, to fix problems that affect particular devices or browsers, and to understand where the beta is being used.
Activity logs
We keep a log of key actions in your account, such as signing up and signing in, saving, emailing or deleting surveys, using AI review, sending feedback, and changes to your licence or beta access. We use it to run the service, investigate problems and keep your account secure.
Bug reports
When you send a bug report, we keep what you write, technical details about your device, browser and the page you were on, and any screenshots or videos you attach. We use them only to investigate and fix the problem, and we may reply to you about it.
Record of your acceptance of the Beta Agreement
When you tick "I agree to the Wi-Fi Studio Beta Agreement", or accept it from a link we send you, we keep a record of:
- the email address and name you applied with;
- the version of the Beta Agreement you accepted;
- the date and time you accepted;
- the IP address the acceptance came from;
- the browser and device type your browser reports;
- where you accepted (application form, email confirmation step, or acceptance link).
We use this record to show that you agreed to the Beta Agreement, which version applied, and when.
Emails we send
We send application confirmation emails, acceptance links and beta access emails through our email provider, Resend. We keep a record of when each email was sent and whether it was delivered, delayed, bounced or marked as spam. We use this to check you received the email, to resend a link when needed, and to stop emailing addresses that bounce.
Wi-Fi Studio Assure release list
If you sign up to hear when Wi-Fi Studio Assure is officially released, we keep your email address only to tell you about the release. You can unsubscribe at any time by emailing support@thewificonnection.com.
Why we can use this information
- To process your application and give you access to the beta, at your request.
- Our legitimate interests in keeping evidence of the agreement, protecting confidential beta material, preventing misuse and making sure our emails are delivered.
- Your consent, where you choose to let us contact you about the beta or sign up to hear about the Wi-Fi Studio Assure release. You can withdraw it at any time by emailing support@thewificonnection.com.
- Where needed, to comply with the law.
How long we keep it
- Your account and project data: while you have access to the beta, and for 12 months after your participation ends, so you can pick up where you left off. After that we delete it. You can ask us to delete it sooner.
- Acceptance records: for the length of the beta and then 6 years after it ends.
- Applications that are never confirmed: 12 months after the last contact.
- Email delivery records: 12 months.
- Wi-Fi Studio Assure release list: until we have told you about the release, or sooner if you unsubscribe.
- Deleted data can still be restored from our database's automatic recovery history for up to 30 days, after which it is gone.
- Confirmation and acceptance links expire after 7 and 30 days, and we store only a scrambled form of each link.
Your rights
You can ask to see, correct or delete your information, object to or limit how we use it, or withdraw consent, by emailing support@thewificonnection.com. We may keep the acceptance record where we still need it to show the agreement was accepted. You can complain to the Isle of Man Information Commissioner.
Last updated: 27 September 2026